Refund policy

Due to the intimate nature of our products, we do not accept returns or exchanges on any lingerie items for hygiene reasons, unless the item arrives damaged or defective.

If you receive a damaged or defective item, please contact us within 7 days of delivery at [your email] with your order number and photos of the issue. We will arrange a replacement or full refund at no cost to you.

All sales are final on non-defective items. Please refer to our size guide before purchasing to ensure the best fit.